Automated Voice Response

Hours of Operation:   24 hours, 7 days a week

Automated Voice Response provides the following information:

• Check write information. (amounts from the three previous pay cycles)
• Verify recipient eligibility by MAID number or SSN.
• Verify claim status within one year.
• Third party insurance information.
• KenPac / Lock-in information.
• PRO Information.

Click here for VIPS Automated Voice Response instructions.